Job Title: Field Support Engineer
Location: UK-based, with global travel requirements.
Job Description:
This role centers around engineering innovation and customer relations. You will be part of a team delivering high-quality field and support engineering services to a global customer base. Responsibilities include supporting system integrations, lab and field testing, and both pre- and post-production activities for electric solutions. You’ll work on-site with customers to ensure successful system integration and testing, representing the company in customer interactions.
Key Responsibilities:
- Support customers with a range of pre-, production, and post-production tasks.
- Troubleshoot and resolve motor and drive system issues.
- Provide guidance to meet test, production, and delivery targets.
- Collaborate with the engineering team to develop best practices and continually improve processes.
- Maintain up-to-date documentation and data.
- Ensure a safe and clean working environment following HSE standards.
- Travel globally as required to meet customer needs.
Person Specification:
- High-quality standards and driven to deliver results on time.
- Strong collaboration skills and customer-focused mindset.
- Ambitious, diligent, and responsible for completing tasks.
- Proactive in identifying risks and resolving problems.
- Qualifications:
- Engineering qualifications or relevant industry experience.
- Proven track record in engineering or manufacturing environments, particularly in relevant sectors.
Skills and Abilities:
- Strong communication and interpersonal skills.
- Ability to adapt and thrive in continuous improvement environments.
- Detail-oriented, good at problem-solving, and self-motivated.
- Team player who can also take initiative when needed.
If you’re passionate about engineering innovation and enjoy working in a dynamic, customer-facing environment, this could be the perfect role for you!